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Friday, February 27, 2009
RepairClinic.com continues to grow, even in the midst of a struggling Michigan economy, and was recently accredited by the Better Business Bureau (BBB). This is a significant achievement for the online retailer of major appliance parts, as the company gears up to celebrate its tenth anniversary in 2009.
Companies who receive the BBB seal are able to utilize the BBB trustmark seal which provides consumers assurance and confidence in businesses. Based upon the public’s trust of the Better Business Bureau, many consumers ultimately choose to shop only on websites that display the BBB seal. RepairClinic is proud to have received this accreditation, symbolizing trust and integrity, invaluable characteristics of a successful business.Businesses must apply and are pre-screened to be eligible for this accreditation.
There are strict criteria which must be met, areas where businesses must “pass the test” -- known as the “BBB Standards for Trust”— a portion of which are listed below. As you can see, the standards are very high, and RepairClinic.com is pleased to have fulfilled them. Customers may view the BBB Reliability Report for Repairclinic.com at www.bbb.org.
Build Trust Establish and maintain a positive track record in the marketplace.
Advertise Honestly Adhere to established standards of advertising and selling. Tell the Truth Honestly represent products and services, including clear and adequate disclosures of all material terms.
Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Honor Promises Abide by all written agreements and verbal representations. Be Responsive Address marketplace disputes quickly, professionally, and in good faith.
Safeguard Privacy Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
Embody Integrity Approach all business dealings, marketplace transactions and commitments with integrity.
About the Better Business Bureau
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